Meridian DigitalAfter hours
9:42 PM. A homeowner finds a leak and calls three roofers. The first two ring out. Mia answers yours on the second ring, qualifies the job, and books the morning.
BOOKED BEFORE THEY HANG UP
MERIDIAN DIGITAL — FOR ROOFING & HVAC CONTRACTORS
More booked jobs.
Less phone tag.
Don’t take our word for it — try her. This is Mia, live: the same AI receptionist we’d put on your phones. Pretend you’re a homeowner who needs work done, and watch her qualify the job and book it.
Free 2-week pilot · Month-to-month · No new phone number needed
Summit Roofing & HVAC
Virtual assistant · replies in seconds
What the contractor receives
Qualified lead summary — sent the moment it’s captured
Waiting for a qualified lead from the conversation above…
Working demo — in your account, Mia is connected to your trade, your service area, and your calendar.
91 sec
a real call, from answer to booked
24/7
nights, weekends, holidays
Seconds
how fast Mia picks up
2 weeks
free pilot on your real number
EVERY CALL, HANDLED
On the tools
You’re mid-install at noon when the phone lights up. You never hear it ring — Mia qualifies the caller, checks your calendar, and the appointment is waiting when you climb down.
YOU NEVER TOUCH THE PHONE
The overflow
Storm rolls through and five calls land in the same hour. No hold music, no voicemail. Every caller gets a person — and every job gets qualified and booked.
FIVE CALLS. ZERO MISSED.
ONE MIA. TWO DOORS
Your AI receptionist.
Awake when you're not.
Mia is Meridian's AI lead booker. She picks up day and night, asks the qualifying questions for your trade, and captures the homeowner's details before the lead goes cold.
M
Mia
AI receptionist · Meridian Digital · Replies in seconds
0:00 / 1:31 · Real sample call
Press play — hear how an after-hours call gets booked
A real recording of Mia in action — the same voice, questions, and booking flow your homeowners will get.
In your account, Mia is connected to your trade, your service area, and your calendar — the flow you just heard is the same one a homeowner gets.
What Mia captures on every call
- The homeowner’s name, address, and best callback number
- What’s wrong and how urgent it is
- The qualifying details for your trade
- A booked time straight onto your calendar
- An instant summary to you the moment it’s booked
MiaThanks for calling ABC Roofing — this is Mia. How can I help you today?
CallerWe’ve got a leak over the kitchen — there’s a stain on the ceiling, and it dripped during that storm last week.
MiaOh no, I’m sorry you’re dealing with that. Tell you what — let’s get it looked at before it gets worse. Do you know roughly how old the roof is?
CallerMaybe fifteen years? We bought the house in 2019, and it was already on there.
MiaGot it, okay — and is it actively dripping now, or just during heavy rain?
CallerJust when it rains hard.
MiaOkay — that sounds like something we want eyes on this week, not an emergency tonight, thankfully. I can get an estimator out Thursday between ten and noon, or Friday morning. Which works better for you?
CallerThursday works.
MiaYou’re booked for Thursday, ten to noon. You’ll get a text confirming, and another when he’s on his way.
BOOKED • 1 MIN 31 SECQualified: roof ~15 yrs • rain-only leak • Leesburg
A real call, answered start to finish in 91 seconds.
Some homeowners text. Mia texts back — and books it right there.
Roughly 9 in 10 consumers would rather text a business than call one (Twilio). So when a customer texts your number instead, Mia holds the whole conversation by text — and books the job right there.
Text conversation • 6:47 PM
Mia · ABC RoofingHi, this is Mia with ABC Roofing — thanks for texting us. How can I help?
Hi — I’m at work so I can’t really talk. We’ve got a water stain on the kitchen ceiling that drips when it rains.
Mia · ABC RoofingSorry you’re dealing with that. I can get an estimator out Thursday between 10 and noon, or Friday morning. Which works better?
Thursday works.
Mia · ABC RoofingYou’re booked for Thursday, 10 to noon. A confirmation text is on its way — and another when he’s headed to you.
BOOKED BY TEXT • NO CALL NEEDED
However they reach out, it’s the same Mia — and she’s already on the job.
One thing she never does: cold-text a stranger. Every conversation starts with your customer’s call — or their first text — to your number.
The real problem
Feast or famine
is a follow-up problem.
01 — THE CYCLE
Feast or famine
Referrals slow down, the phone goes quiet, and an empty week costs more than advertising ever would.
02 — THE CAUSE
No time to chase
You're on a job all day. Leads that need a callback after hours usually never get one — and they book someone else.
03 — THE FIX
Booked jobs, not leads
Not impressions or “exposure.” Qualified homeowners, booked onto your calendar, ready to talk about the work.
AdsLocal campaigns built to capture homeowners ready to hire
→
AnsweringMia responds in seconds, 24/7 — on the phone, or a full text conversation for customers who text first
→
Follow-upPolite, persistent follow-up until they book or opt out
→
Booked jobsQualified appointments land directly on your calendar
THE TWO PHONE REALITIES
The same ringing phone.
Two different weeks.
41% — of weekend calls to home-service companies go unanswered · ServiceTitan, 2023
WITHOUT MIA
41%
of weekend calls to home-service companies go unanswered
ServiceTitan, 2023
69%
of missed calls never get a callback within 48 hours
Quo, analysis of 16.7M missed calls, 2026
82%
of consumers say they’ll call a competitor when a business doesn’t answer
CallRail consumer survey, 2025
WITH MIA
Seconds
every call answered — nights, weekends, holidays
Both ways
callers talk with her live — texters get the same Mia by text. Their choice, same booking.
Booked
qualified jobs land on your calendar, summary in your hand
Responding in 5 minutes instead of 30 makes a lead 21× more likely to qualify. Mia responds in seconds.
Sources: ServiceTitan (2023) · Quo missed-call analysis (2026) · CallRail consumer survey (2025) · Lead Response Management Study, InsideSales (~15,000 leads, 3 years).
How it works
From quiet phone
to full schedule.
Phone rings
→
Mia answers
→
Job qualified
→
On your calendar
→
Summary in your hand
01
Quick fit call
A short call — about fifteen minutes — to learn your services, your area, and how much work your crew can actually take on.
02
We build the engine
We set up the campaigns and connect Mia to your trade, area, and calendar, so every inquiry gets a fast, qualified response.
03
Jobs hit your calendar
Appointments show up on your schedule. You show up, quote the work, and close it.
Sample week
What your calendar
starts looking like.
MONDAY
9:00 AMRoof inspection — Bethesda
2:30 PMGutter quote — Rockville
TUESDAY
10:00 AMStorm damage eval — Gaithersburg
WEDNESDAY
8:30 AMReplacement consult — Potomac
1:00 PMSiding repair — Olney
THURSDAY
11:00 AMInspection — Silver Spring
FRIDAY
9:30 AMQuote follow-up — Bethesda
3:00 PMGutter consult — Chevy Chase
Illustrative sample only — your booked jobs, your trade, your service area.
Plans
Pick the flow of jobs
your crew can handle.
Every plan is built around one number: booked appointments with real homeowners. All plans are month-to-month.
Steady
Keep a reliable trickle of jobs coming in.
$900 / month
- Local lead-capture campaign setup
- 24/7 AI lead response & booking
- Qualified appointment booking
- Monthly booked-jobs report
Full Calendar
A consistent flow of appointments to keep the crew busy.
$1,800 / month
- Everything in Steady
- Higher campaign budget & reach
- Instant speed-to-lead response
- Review-generation system
- Check-in every two weeks
Market Leader
Own your service area and outpace local competitors.
$3,200 / month
- Everything in Full Calendar
- Lead generation across channels
- Dedicated appointment setter
- Competitor & pricing insights
- Weekly strategy call
Questions
Straight answers.
Within seconds, at any hour — nights and weekends included, which is exactly when calls usually get missed. You can time it yourself in the demo above.
No. Mia works on the business number you already have — and with her on it, there’s no unanswered call: she picks up live, at any hour. Customers who’d rather text that same number get her by text instead.
Appointments are sent to the calendar and tools you already use. The system is designed to fit your existing workflow, rather than replace it.
No — plans run month to month. If it stops booking work for you, you can walk away.
For two weeks Mia is connected to your real number: callers and texters both get Mia, live, and appointments are tracked — then you review the numbers and decide.
Free 2-week pilot
See it on your
real number first.
Two weeks with Mia on your actual business line. Every call answered, every conversation followed up, every appointment tracked — then the numbers decide.
Prefer to talk now?
☎ Call (240) 801-6078